Acceptable Use Policy

Effective Date: July 1, 2026
Last Updated: July 1, 2026
Version: en-US 2026-07-01
Contact: [email protected]

This Acceptable Use Policy ("AUP") governs use of Txaion websites, applications, hosted software, APIs, AI features, voice features, digital twin features, and related services (collectively, the "Services"). This AUP is incorporated into the Terms of Service. Capitalized terms not defined here have the meanings in the Terms.

You are responsible for your users, Customer Content, integrations, API calls, outputs, and any use of the Services through your account.

1. General Rule

You may not use the Services to create, upload, transmit, store, generate, distribute, facilitate, or promote illegal, harmful, abusive, deceptive, infringing, unsafe, or rights-violating activity. You may not help others violate this AUP.

2. Illegal or Harmful Activity

You may not use the Services for:

Violating any law, regulation, court order, sanctions rule, or third-party right
Fraud, scams, phishing, identity theft, account takeover, money laundering, or deceptive schemes
Harassment, threats, stalking, intimidation, doxxing, extortion, blackmail, or targeted abuse
Defamation, unlawful discrimination, or unlawful invasion of privacy
Human trafficking, exploitation, terrorism, violent extremism, or organized criminal activity
Sale or facilitation of illegal goods or services
Circumventing legal, regulatory, safety, or platform controls

3. Child Safety

You may not use the Services to exploit, sexualize, groom, endanger, or harm minors. You may not create, request, upload, store, or distribute child sexual abuse material or content that facilitates child exploitation. Txaion may report suspected child exploitation to law enforcement or appropriate reporting organizations.

4. Violence, Hate, and Harassment

You may not use the Services to:

Promote violence, threats, or physical harm
Provide instructions for violent wrongdoing
Promote hatred or discrimination against protected classes
Coordinate harassment or abuse
Generate targeted intimidation, humiliation, or dehumanizing content

5. Sexual Content and Non-Consensual Intimate Material

You may not use the Services to create, distribute, or facilitate non-consensual intimate imagery, sexual deepfakes, sexual content involving minors, sexual exploitation, or content that violates privacy or consent rights. Adult sexual content may be restricted or prohibited depending on product settings, law, and platform rules.

6. AI, Voice, Likeness, and Digital Twin Abuse

You may not use AI, voice, likeness, personality, memory, or digital twin features to:

Impersonate a person or organization without authorization
Deceive people into believing synthetic content is authentic human speech, identity, endorsement, or presence
Create unauthorized voice clones, deepfakes, replicas, avatars, or personality simulations
Use a person's voice, image, likeness, biometric data, private data, or personal history without required rights and consent
Create synthetic media of public figures, private individuals, minors, deceased persons, or employees in a misleading, exploitative, or unlawful way
Bypass disclosure, consent, watermarking, or labeling requirements
Remove, obscure, or misrepresent provenance signals, watermarks, labels, or disclosures applied by Txaion or required by law, platform rules, or contract
Present AI-generated content as a real endorsement, official statement, identity verification, evidence, record, or human communication when that presentation is false, misleading, or unlawful
Manipulate elections, civic processes, public markets, employment, credit, housing, insurance, healthcare, education, or legal decisions

Additional requirements are in the AI Policy.

7. High-Impact and Regulated Uses

Unless Txaion expressly agrees in writing and you implement all legally required safeguards, you may not use the Services as the sole basis for decisions involving:

Employment, hiring, promotion, termination, or workplace monitoring
Credit, lending, insurance, housing, or public benefits
Healthcare, diagnosis, treatment, mental health, or emergency services
Legal rights, immigration, law enforcement, criminal justice, or surveillance
Education admissions, grading, discipline, or eligibility
Biometric identification, emotion recognition, or sensitive profiling
Critical infrastructure, weapons, transportation safety, or life-safety systems

8. Cybersecurity and Platform Abuse

You may not use the Services to:

Develop, deploy, or distribute malware, ransomware, spyware, botnets, credential theft tools, or destructive code
Conduct phishing, social engineering, credential stuffing, vulnerability exploitation, or unauthorized scanning
Attack, disrupt, overload, reverse engineer, or bypass systems, networks, or security controls
Scrape, crawl, harvest, or extract data without authorization
Abuse APIs, rate limits, quotas, trial accounts, referral programs, or billing systems
Share, sell, lease, or expose API keys, tokens, passwords, or credentials
Interfere with other users or the integrity, security, or availability of the Services

Good-faith security research is permitted only if it follows the Security Policy, avoids harm, avoids data access, and is promptly reported.

9. Spam, Messaging, and Communications

You may not use the Services to send spam, unsolicited bulk messages, illegal marketing, robocalls, deceptive outreach, or messages that violate anti-spam, telemarketing, platform, or consent laws. You are responsible for opt-in, opt-out, consent, suppression lists, sender identification, and message content.

10. Intellectual Property and Data Rights

You may not use the Services to infringe copyrights, trademarks, trade secrets, publicity rights, privacy rights, database rights, or other proprietary rights. You must have all rights needed to upload, process, transform, generate, publish, or distribute Customer Content and outputs.

11. Misrepresentation and Deceptive Use

You may not:

Misrepresent affiliation, endorsement, authority, credentials, identity, or origin
Generate fake reviews, fake engagement, fake accounts, or deceptive testimonials
Hide or falsify the synthetic nature of AI-generated content where disclosure is legally or contextually required
Use the Services to manipulate markets, public opinion, civic participation, or platform ranking systems
Present AI output as professional advice without qualified human review

12. Sensitive Data and Privacy

You may not submit or process sensitive personal data unless the Service feature supports it, you have all legally required rights and consents, and your use complies with the Privacy Policy, Data Processing Addendum, and applicable law.

You may not use the Services for unlawful surveillance, biometric identification, scraping personal data, re-identification, or profiling that violates privacy, employment, consumer protection, or data protection laws.

13. Resale and Competitive Use

Unless expressly authorized in writing, you may not:

Resell, sublicense, rent, lease, white-label, or commercially exploit the Services
Provide the Services to third parties as a managed service, wrapper, marketplace, proxy, or competing product
Use the Services or outputs to train, fine-tune, benchmark, or improve competing AI models or services
Extract or replicate substantial parts of the Services, data, interface, workflows, prompts, or outputs

14. Enforcement

Txaion may investigate suspected violations and may take action including:

Warning or requesting remediation
Removing or disabling content
Blocking prompts, outputs, files, or API calls
Applying rate limits, throttling, or additional verification
Suspending or terminating accounts
Preserving evidence
Reporting to law enforcement, regulators, rights holders, payment providers, or third-party platforms
Seeking legal remedies

Txaion may act without prior notice where necessary to protect users, third parties, the Services, Txaion, or the public.

Except as required by applicable law or expressly agreed in writing, Txaion has no obligation to monitor, pre-screen, or review every Customer Content item, prompt, output, file, account, integration, or use of the Services. Txaion's review, investigation, or enforcement in one instance does not create a duty to do so in other instances, and any delay or failure to act is not approval of prohibited conduct or a waiver of Txaion's rights.

15. Appeals

If you believe Txaion took enforcement action in error, contact [email protected] with the account email, action taken, relevant content or request IDs, and a brief explanation. Txaion will review appeals at its discretion and may require identity, authorization, or compliance evidence.

16. Reporting Violations

Report suspected violations to [email protected] with relevant URLs, account identifiers, screenshots, message IDs, timestamps, and a concise description.